What do we know about automation? We know that it’s one of the most popular ways to operate a business nowadays, and what’s more, we know how helpful it is.
Now here’s the thing: automation won’t help you if you don’t use it right, especially on Amazon! Amazon is a marketplace of opportunities and chances, and if you want to take them, you need to be ready both mentally and physically. This is why, our specialists at Jerome Basilio decided to help you with one of the most automated fields of eCommerce and show you how to do everything right! Besides, normal business should not only have proper automation on Amazon, but also the best Amazon account management system, Amazon listing optimization and other services that we at Jerome Basilio offer.
Get Started With Amazon FBA
What is Amazon FBA? This is a service offered by Amazon to those who don’t have time to manage all the orders and returns all by themselves. In other words, you sell it and Amazon ships it for you! This is what Amazon says about its Fulfillment by Amazon service and its benefits: “with Fulfillment by Amazon (FBA), you store your products in Amazon’s fulfillment centers, and we pick, pack, ship, and provide customer service for these products. FBA can help you scale your business and reach more customers.”
However, Amazon is not conducting its FBA service manually. No, this would be impossible for huge companies like Amazon, and guess what? This platform uses and also offers automation within this service!
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How Automation Works in FBA
Shipped Products
If you choose Amazon FBA, you will have your orders shipped by the platform itself. This means that you will forget about the never-ending headaches caused by orders and sales. Even here Amazon uses automation: without it, this service would crack!
Handled Returns
As you know, people aren’t always satisfied with what they get. Sometimes products don’t meet their expectations, sometimes they get damaged during the delivery and sometimes they just have low-quality. This is why Amazon allows its customers to return their orders, and let’s be honest: this is a tension creating process! So, if you want Amazon to handle your returns, Amazon FBA will do that for you!
“Our Online Returns Center provides customers with help pages and details about how to contact us in case of concerns. If the customer wants to return a product, we direct them to our convenient Online Returns Center,” – Amazon
Managed Feedback
What’s more, Amazon FBA helps you manage feedback. This is particularly about negative feedback which was left as a result of wrong/dissatisfying fulfillment experience.
Supported Customers
Amazon is extremely good at satisfying customers, you know that! Not surprisingly, Amazon FBA makes customers happy as well! All the questions that concern the orders, shipments and prices can be addressed to Amazon, it will help them with their purchasing experience!
“Customers can contact our customer support via phone or email, day or night. This service is provided at no extra charge to you, with the exception of the Returns Processing Fee for select product categories. When you use FBA, your time can be spent growing your business or taking a vacation, rather than managing customer service,” – Amazon
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Read Everything About Amazon FBA: What Is Amazon Automation?
Research it, read articles about this service, ask your relatives or colleagues that use Amazon FBA and only then start doing everything by yourself. It’s always better to learn on others’ mistakes!
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Make Sure You Know What You’re Doing
Some sellers think that they know what they’re doing, and start Amazon FBA immediately after reading about its benefits. However, we at Jerome Basilio think that you should first of all test this service and only then use it in large amounts of products!
So, use a couple of your products to sell through Amazon FBA, and only then make your decision. Even the best service of Amazon is not for everyone! Some sellers prefer having more control over their products and orders, are you one of them?
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Choose The Right Products!
Don’t forget that if your products are not sold and are kept too long in Amazon’s warehouses, you will definitely need pay for that! To avoid this big mistake, you need to choose the right products that are unique and at the same time are selling pretty well!
P.S. In our blog section, we have articles that give product ideas to sellers who want to have a flying start on Amazon! If you’re interested just read them!
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Have Good Partners
Realizing the importance of automation, we at Jerome Basilio Inc. use automation as well! By choosing us, you will have a perfectly managed business on Amazon, the best Amazon listing optimization service, and a store that is bringing more and more money to spend!
