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Amazon Specialist

Job Summary:
The Amazon Specialist is expected to handle some aspects of troubleshooting PPC, SEO & fixing listings & Copy, Design and Catalogue Merchandising and Troubleshooting.
Key Responsibilities:
Reports to the Operations Manager regarding the productivity under the Operations Department, the challenges encountered with their respective action plan, and strategies to be developed or implemented;
Specific Responsibilities:
a. Ensure that assigned accounts are properly worked on, along with providing updates in a timely manner. All deliverables must be pristine quality before submission;
b. Work on catalog merchandising and/or troubleshooting tasks with proficiency. This includes manual updates, uploads, and flat files;
c. Perform ongoing keyword optimization and competitor analysis and optimize listing copy when necessary;
d. Produce Competitor Research, keyword research, Phase 1 to 4 SEO, and other different SEO-related tasks like producing keyword tracking reports, indexation reports, and alike.
e. This must be done in compliance with Amazon’s policies;Identify project roadblocks and report immediately to the Brand Manager and/or other team members who may be affected by the problem;
f. Other related duties.  
Education: At least a Diploma in any discipline;
Work Experiences: 
At least 6 months of experience in Amazon merchandising and/or troubleshooting;
a. Knowledgeable in uploading Amazon listings in manual/flat files;
b. Familiarity with suppressed listing and account health management;
c. Excellent organizational and analytical skills;
d. Must be computer-literate;
e. Solid background and understanding of the Amazon Seller Central;
f. Experience in handling 1-2 client calls and/or accounts.
Key Performance Indicators:
Learning: Never-ending acquisition of knowledge and skills.
Eagerness: To get started. Keenness. Bias for fresh action.
Tech Savvy: 55+ WPM, Excel guru, Google enthusiast, uses Slack threads
Consistent Communication: Frequently convey info with clarity, accuracy, and purpose to all parties. 
Category: Customer Support
Employeement Type: Full Time Part Time

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