About Basilio Inc. We are a growth and marketing company that builds and runs brands across Amazon, Walmart, TikTok Shop and the open web. We hire operators, train them on proven systems and give them real accounts to run.
Job Summary
Turn how we run social into clear, repeatable systems. You will write and maintain SOPs, flow charts and guides so every social team member works the same proven way.
Key Responsibilities
- Write and update SOPs for social media processes
- Create flow charts and visual guides for workflows
- Interview team members to capture how the work is done
- Audit documents for accuracy and compliance
- Organize the knowledge base so anyone can find what they need
- Support training of new team members with documentation
Competencies
- Structured thinking
- Clear writing
- Curiosity
- Attention to detail
Skills
- Technical and process writing
- Flow chart and diagram creation
- Knowledge of social media workflows
- Knowledge base organization
Tools You Will Use
Notion or Confluence, Google Docs, Lucidchart or Whimsical, Loom
Education
Bachelor degree in communications, English, business or a related field.
Work Experience
One to three years in documentation, operations or social media support.
Key Performance Indicators
- SOPs created and updated
- Document accuracy on audit
- Team adoption of documented processes
- Time to onboard new hires
Working with AI
AI is part of how we work. You will use approved AI tools to research, draft and QA faster, then apply your own judgment before anything reaches a client.
Job Category: Marketing
Job Type: Flexible Freelance Full Time Part Time
Job Location: Cebu Philippines